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// Case study

Sample: night cream brand grows repeat orders

repeat rate 22% → 27%

Sample case study showing the format: replenishment flows timed to when a jar runs out. Replace with an approved client story.

Night cream jar on a round plinth (sample case study cover)
Sample
Client
Sample brand (replace)
Category
Skincare
Market
US
Channels
Klaviyo · Email · SMS
Timeframe
90 days

Repeat purchase rate

22% 27%

90 days · illustrative

Time to second order

61 days 44 days

illustrative

Discount share of email revenue

70% 35%

illustrative

Context

Most customers bought one jar and never came back. Email was mostly discount campaigns.

What we did

  1. Mapped use-up time for each product
  2. Rebuilt post-purchase and replenishment flows
  3. Replaced blanket discounts with routine offers
  4. Added SMS with clear consent

What changed

The numbers below are illustrative. They show the format we use: every result names the metric, the timeframe and the context.

This is a sample case study. Replace it with a real, approved client story before launch, or keep it as a draft.

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